Human resource departments are pulled in many directions and must meet the needs of many stakeholders. The automation of human resource processes impacts not only the HR department but the entire company. Organizations that automate their human resource processes find easier onboarding of new employees, better security with record keeping, less manual data entry, and more time for employees to dedicate to value-adding activities. With a hybrid workforce and ongoing labor challenges, making processes automated and accessible from anywhere is crucial.
“When it comes to human resources automation, especially given the challenge of finding new candidates, you don’t want their first experience with your company to be a bad one,” said Jeff Balacek, Assistant Solutions Manager. “Think of the impression your company makes if a new employee’s time is filled with inefficient repetitive paperwork and manual processes just to get started in their role.”
Let’s review the challenges, solutions, and results of an organization that committed to streamlining its human resource processes.
The Customer — A Public Education Service Provider
The Challenges
The challenges for this organization involved manual paper-based human resource processes and the security of personal data. New employees were required to write information multiple times, and it was a lengthy process. Copies were made and distributed by hand to the appropriate internal personnel. Tracking and organizing the information was difficult for the human resources staff. Because documents were in paper form, securing personal data was difficult. There were file cabinets in locked rooms, but with no certainty documents were filed properly, and no audit trail of who reviewed the documents.
The Solutions
The Results
With the help of EO Johnson Consultation Services, a process map was created to make sure no details were missed. Once these human resource processes were redesigned and implemented with secure document management, there were several noticeable improvements for this organization.
EO Johnson helps your business uncover broken processes, map those processes, and outline solutions to improve your business operations. We leverage technology to securely manage your information and streamline your human resource processes.
“We have seen significant impacts on organizations through human resource automation. These include more efficient handling of employee timesheets, time off requests, and expense reports along with easier employee onboarding, performance management automation, and document compliance,” said Balacek. “It’s important to purge the documents you are no longer responsible for and have appropriate controls for the documents you still need.”
Contact an EO Johnson Digital Transformation Consultant to learn more about how you can get started.