EO Johnson offers multifunction copiers and printer solutions that are cost effective and easy to use. Trust in the exceptional service and rapid response time of our knowledgeable local service technicians.
EO Johnson is your one-stop shop for digital production presses, wide-format printing, and finishing equipment. We provide local service and support and have the most technologically advanced Customer Experience Center in the Midwest.
Locknet Managed IT is a Managed Security Service Provider (MSSP) that is both FFIEC-examined and SOC 2 Type 2 audited. We support businesses in Wisconsin, Minnesota, Iowa, and Illinois with technology strategies and solutions to improve your security position. 24/7/365 remote and onsite support.
EO Johnson’s digital transformation consultants have solutions for every size and type of business. Reduce paper and secure your files with our bulk document scanning. Then streamline your business with process mapping and secured document management.
Gain insights and expand your knowledge with our collection of tools and resources. Stay informed about the latest in business technology, print services, and process improvement.
Copier and Printer Service
Production Print and Finishing
Locknet Managed IT
Software Solutions
EO Johnson offers multifunction copiers and printer solutions that are cost effective and easy to use. Trust in the exceptional service and rapid response time of our knowledgeable local service technicians.
EO Johnson is your one-stop shop for digital production presses, wide-format printing, and finishing equipment. We provide local service and support and have the most technologically advanced Customer Experience Center in the Midwest.
Locknet Managed IT is a Managed Security Service Provider (MSSP) who is both FFIEC examined and SOC 2 Type 2 certified. We support businesses in Wisconsin, Minnesota, Iowa, and Illinois with technology strategies and solutions to improve your security position. 24/7/365 remote and onsite support.
EO Johnson’s digital transformation consultants have solutions for every size and type of business. Reduce paper and secure your files with our bulk document scanning. Then streamline your business with process mapping and secured document management.
Gain insights and expand your knowledge with our collection of tools and resources. Stay informed about the latest in business technology, print services, and process improvement.
Copier and Printer Service
Production Print and Finishing
Locknet Managed IT
Software Solutions
3 min read
When a fax fails, there's no time to waste; you want to fix your fax and fast! Knowing how to fix a fax machine is easier with this guide from the experts at EO Johnson Business Technologies. This is the final in our February Fix-It series, addressing some of the most common questions clients have about their business machines, including printers, copiers, scanners, and fax machines. Our recent topics include:
This time around, we're taking a closer look at the reasons your fax machine might not be working, and possible solutions.
Most of us have encountered fax problems, in fact, questions about why faxes fail are common. And typically, you're sending a fax because you don't have a lot of time to waste, or the object simply can't be sent via email. To demystify the common issues with fax machines, read on.
The business technologies experts at EO Johnson have identified common issues related to fax failure.
If you can send faxes, but are unable to receive them, you will want to check your fax line. It's possible the line is plugged into the wrong receptacle on the fax machine. Double-check to be certain the line is plugged into the receptacle labeled "Line" and not the one labeled "Tel."
If faxes won't send, check the number you are dialing. It's possible the number is long-distance, or maybe you have to dial a number from within your organization's phone system to get an outside line. Take care to listen as the fax is dialing, in the event there is a voice message that the number is no longer in service, or cannot be completed as dialed.
Keep in mind, if you are able to send faxes to some numbers, but the one you are currently trying to send to isn't working, it's possible the issue is related to the destination fax. In that case, you may need to contact the intended fax recipient to have them check their fax machine.
If you have worked through these potential scenarios and, your phone provider has verified the fax line is working properly, it's time to call in the experts. A servicing technician or your fax machine servicing dealer may be able to help. In some cases, the machine may be repaired, and in others, it may be time to upgrade your fax machine.
Hopefully, with this guide, you have a better idea of how to fix a fax machine. If you are searching for new fax machines, printers, copiers, or multifunction devices for sale near you, we can help. We sell and service business technologies throughout the Upper Midwest, including Wisconsin, Minnesota, and Iowa. Contact us to learn more about the business technologies that can help make your business better.
CUSTOMER CARE CENTER
For general supplies and information
844.342.5365
PRINT IMAGE SUPPORT CENTER
Support for copier/printer service related issues
844.342.5365
LOCKNET® MANAGED IT SERVICES
Support for our Locknet Managed IT Services
877.408.1656
DOCUMENT AND SOFTWARE SOLUTIONS SUPPORT
844.304.8791
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