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Business Copiers & Printers

EO Johnson offers multifunction copiers and printer solutions that are cost effective and easy to use. Trust in the exceptional service and rapid response time of our knowledgeable local service technicians.

Production Print & Finishing

EO Johnson is your one-stop shop for digital production presses, wide-format printing, and finishing equipment. We provide local service and support and have the most technologically advanced Customer Experience Center in the Midwest.

Locknet Managed IT

Locknet Managed IT is a Managed Security Service Provider (MSSP) that is both FFIEC-examined and SOC 2 Type 2 audited. We support businesses in Wisconsin, Minnesota, Iowa, and Illinois with technology strategies and solutions to improve your security position. 24/7/365 remote and onsite support.

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Digital Transformation Solutions

EO Johnson’s digital transformation consultants have solutions for every size and type of business. Reduce paper and secure your files with our bulk document scanning. Then streamline your business with process mapping and secured document management.

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EO Johnson Receives 2017 Toshiba ProMasters Service Award

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EO Johnson Business Technologies

Wausau, WI – EO Johnson Business Technologies has been recognized as a Toshiba ProMasters Elite Certified Dealer. The award recognizes dealers that provide their customers with superior service and ensure the highest service performance standards for all technicians. It is issued by Toshiba America Business Solutions Inc. (TABS) and was presented to EO Johnson’s Service management team on January 10, 2018.

Only 11 percent of TABS dealers achieve the Toshiba ProMasters Elite status. Award criteria include:

  • Training metrics ensuring dealers have factory trained technicians.
  • Call center metrics showing the dealer resolves issues sooner by utilizing their support center.
  • Service department metrics such as response times, first call effectiveness, and total machine up time.
  • Service department processes such as escalation policies and loaner programs to monitor machine performance and ensure customer satisfaction.
  • Cloud connect metrics remote diagnostic tool that allows the dealer to diagnose and resolve issues remotely, thus improving machine performance and up time.

About TABS:

Toshiba America Business Solutions Inc. (TABS) is an independent operating company of Toshiba Corporation, one of the largest electronics/electrical equipment companies in the world.

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